What training do you have that helps in your current role?

I’ve trained as a teacher, and I’ve worked in retail many a time over the years, so I’ve got the people skills, patience, and ability to ask the right directed questions to ensure we find the dream ring that the customer is picturing!

How long have you worked in the jewellery industry/your current role?

Before Jess hired me, I’d never worked in the industry! In her words “you’re my wildcard, but I think you might be worth it!“. She took a chance on me, and I’ve enjoyed every minute, so I like to think her risk paid off!

Tell me about how it is working in your team

My team is FAB. We all bring something slightly different to the table, whether it’s the ability to remember rings going back years, incredible creativity, great problem-solving skills, or simply just boosting everyone’s morale. We work together to create each customer’s ring - no individual sales targets means we genuinely value each other’s abilities, and rely on each other to help create beautiful pieces of jewellery.

What is the best thing about your job?

Staff discount? No, it’s actually the people. My colleagues are a sheer joy to be around, and the customers are all brilliant too! One of the customers actually pointed me in the direction of a wedding dress shop where I eventually bought my dress - thanks Rachel!

What has been a career/job highlight for you?

Outside of Jessica Flinn, I really enjoyed my job as a youth worker - teenagers are great, don’t let anyone tell you otherwise! I got to present to potential funders, and help to raise money to help young people. Inside Jessica Flinn, it’s been travelling to a trade show, and being nominated for the Retail Jeweller 30 Under 30 after only being in my job for 18 months!

What’s your favourite piece and why? 

My favourite Flinn & Steel piece is the Wharncliffe as it’s the ring my partner wears!

What training do you have that helps in your current role?

I was brought up in a family run museum and hospitality business that specialises in gemstones, rocks and minerals! So I’ve been learning about geology, jewellery and customer experience from a young age. As well as my upbringing, I also hold a Diploma in Silversmithing and Jewellery Design.

How long have you worked in the jewellery industry/your current role?

I set foot on this glittering path in the jewellery industry more than 15 years ago, my passion for it has been with me since my younger days. So, it's no wonder that I've been a part of this world for so long! As for my journey at Jessica Flinn, I recently celebrated my sparkling 3-year workiversary.

Tell me about how it is working in your team

Working in my team is an absolute delight, especially when we come together in a symphony of creativity and enthusiasm. Our ideas bounce off each other, making the process incredibly exciting. Meeting customers and joining in their joyous celebrations during life's special moments is the icing on the cake

What is the best thing about your job?

Collaborating with fellow creatives, working with the finest gemstones and diamonds, and crafting exquisite jewellery. Another highlight is crafting unforgettable customer experiences, forming new connections, and offering one-on-one consultations to assist in the creation of dream-worthy rings that will be cherished forever.

What has been a career/job highlight for you?

My time at Jessica Flinn Fine Jewellery has truly been the high point of my career. It's an environment where I thrive, surrounded by a diverse and imaginative team. I'm constantly engaged in crafting visually stunning concepts for various projects, from captivating photoshoots to social media campaigns.

But the real highlights of my journey have been the opportunities to travel to incredible places like Tucson, Arizona, Munich, Germany, and the vibrant city of London. These experiences, intertwined with my passion for precious gemstones, have been the most rewarding aspects of my time at Jessica Flinn Fine Jewellery.

What’s your favourite piece and why?

I love so many designs, it’s so hard for me to pick just one! I absolutely love a green or teal light to mid shade sapphire. I love Portia, and also the Art Deco style rings that hold unique shapes diamonds as well as centre stones!

What training do you have that helps in your current role?

My experience in custom dress design has helped to familiarise me with the process of custom and bespoke Ring orders, ensuring that we bring to life the ideas of each customer.

How long have you worked in the jewellery industry/your current role?

I have worked at Jessica Flinn for 3 months now and I’m loving learning about jewellery expertise from our very knowledgeable team!

Tell me about how it is working in your team

The team here made me feel welcome straight away. The sales team are such a fun bunch of personalities to work with each day

What is the best thing about your job?

Other than the lovely team to work alongside of, I love that we are creating items that people will treasure and will remind them of special times in their lives.

What has been a career/job highlight for you?

The highlight of my career so far at Jessica Flinn is seeing the finished ring of my first customer. A career highlight for me in my previous work within fashion has been working on the embellishment for a costume for Beyonce - I just love sparkles!

What’s your favourite piece and why?

My favourite piece so far has been Elspeth with a green Sapphire centre stone significance of the steel industry to Sheffield.

What training do you have that helps in your current role?

Prior to working at Jessica Flinn Fine Jewellery I worked at a luxury jewellery retailer for four years where I was a Senior Sales Advisor and the ambassador for Montblanc! It was here where I learned a lot about the jewellery industry and lots of technical information which has been key in my role here!

How long have you worked in the jewellery industry/your current role?

I’ve worked in the jewellery industry for over four years now and I’ve loved every minute of it! In terms of my time at Jessica Flinn, I’ve been here for six wonderful months.

Tell me about how it is working in your team

Working with my team is honestly a blast. We're like a big, happy family. We share ideas, we share jokes, and most importantly, we share our support. It's not all business here; we mix in a good dose of fun and laughter with our work. That balance makes our team feel like home, a place where we can be both productive and have a good ol' giggle.

What is the best thing about your job?

Without a doubt the best thing about my job is the customers. I love working closely with customers to help them find their dream piece, it’s truly a magical experience to collaborate with people at such a special time in their lives.

What has been a career/job highlight for you?

I’d say my career highlight was when I was made Senior Sales Advisor in my previous role after only working there for less than a year. I started as a Watch Repair Administrator but after understanding and appreciating where my skills lie, I was offered the position of Senior Sales Advisor which was amazing!

What’s your favourite piece and why? 

My two favourite pieces are Celeste and Elspeth, they’re so unique to our brand in terms of their style and not at all what you’d see on the highstreet. The salt and pepper versions are especially my favourite, I love that you can see all the inclusions in the gemstones, it’s their difference that makes them beautiful!