These Terms and Conditions shall apply to all contracts entered into by Flinn & Steel Ltd (company no. 13728228) trading as Flinn & Steel, previously Sheffield Steel Rings ("we" or "us"). By placing your order with us you are accepting these Terms and Conditions. Where you do not accept these Terms and Conditions in full, you do not have permission to access the contents of this website and should cease using it immediately.

Bespoke and engraved items: these pieces are custom orders, which means that the item will be made or customised especially for you; because of this, these pieces of jewellery cannot be exchanged or returned under any circumstances. All jewellery products are exempt from refund as they are all Made-to-Order.


DEFECTIVE AND DAMAGED ITEMS

If you should receive an item that is defective, damaged or not what you ordered, please contact us immediately (within 14 days).  We will help you resolve any issues as quickly as possible by replacing the item, delivering another item by way of an exchange or repairing the item. The faulty item will need to be returned to us before we are able to post out your new item - online orders only.

If your bespoke item becomes damaged, please contact us and we will assess bespoke orders on a case by case basis. 


DISCLAIMER

‘Flinn & Steel’ work to keep the site up to date but cannot guarantee that this site and its contents are completely free of technical errors, incorrect prices or information. By using this site, you acknowledge that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with this site. We are also not liable for any damages associated with use of this site however caused. If you are not satisfied with the site, then please email us with your comments. However, your only legal recourse is to stop using the site.


CUSTOMER RESPONSIBILITY

‘Flinn & Steel’ cannot guarantee that the sale and delivery of its goods to your particular country or location is permissible, so please be aware of your own geographic import restrictions. This site and its contents will not constitute the basis for any contractual commitment between ‘Flinn & Steel’ and any prospective customer in any jurisdiction in which the solicitation of interest or the offering of or sale of products by ‘Flinn & Steel’ would contravene any applicable local, regional or national legislation. No prospective customer should seek to make any order through the site from jurisdictions in which it would be illegal for ‘Flinn & Steel Ltd’ to sell products.


LEGAL GOVERNANCE

Your use of this site and any contract between you and ‘Flinn & Steel’ for the sale of products shall be governed by and shall be construed in accordance with the laws of England and Wales and shall be subject to the exclusive jurisdiction of the Courts of England and Wales. If any provision of these terms and conditions shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable for these terms and conditions and shall not affect the validity or enforceability of any remaining provisions.


PAYMENT METHODS

We offer the following payment methods on this website:

  • PayPal
  • Credit and Debit Card Payments via Stripe Inc.
  • Pay later via Klarna Bank AB (publ)
  • Financing via Klarna Bank AB (publ)

Each of these companies has their own Data Protection and Privacy policies which show how they keep all your data safe and secure.

PayPal Privacy Policy

Stripe Privacy Policy

In order to be able to offer you Klarna’s payment options, we will pass to Klarna certain aspects of your personal information, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you. General information on Klarna you can find here. Further information and Klarnas user terms you can find hereYour personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement.


DISCOUNT CODES AND OFFERS


NEWSLETTER SIGN-UP 10% DISCOUNT VOUCHER OFFER

This voucher code is a single-use, single customer offer, which provides 10% off your total basket value and cannot be used in conjunction with other discount codes or vouchers. It is valid for 1 order only and can only be used by 1 customer. This voucher code is only issued to customers who have not placed an order using the email address they provided for this offer. The voucher code is valid for 14 days from the date provided and can be used on orders over £20.00 only.


AUTOMATIC DISCOUNT CODES

'Flinn & Steel' may utilise automatic discount codes on specific products on our website. These discounts will automatically be applied at checkout and cannot be used in conjunction with any other offer codes or used retrospectively. 'Flinn & Steel' reserve the right to withdraw, review or amend these discount codes at any time. 


COPYRIGHT AND OTHER RIGHTS

All materials including images, illustrations, designs, layout, photographs, written and other text or script that are part of this site are protected by copyright, trade mark, trade dress and/or other intellectual property rights owned, controlled or licensed to ‘Flinn & Steel’. The site as a whole is protected by copyright and trade dress, all worldwide rights, titles and interests in and to which are owned by ‘Flinn & Steel’. The contents of the site and the site as a whole are intended solely for personal, non-commercial use. You may download or copy the contents and other downloadable materials displayed on the site for the sole purpose of placing an order with ‘Flinn & Steel’ or using the site as a shopping resource. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the contents, the site, or any related software.


SERVICES AND CONDITIONS OF USE

As part of our service, we agree to provide you with information and other services that we may decide to offer, subject to the terms of this agreement. Upon notice published through the service, we may modify this agreement at any time. You agree and continue to agree to use our services in a manner consistent with all applicable laws and regulations and in accordance with the terms and conditions set out in the policies and guidelines outlined below. Please note that you will be referred to as 'customer' in this agreement.


RULES FOR ONLINE CONDUCT

By using the service, you agree that you will not attempt to undermine the integrity of this web site.


LIMITATION OF LIABILITY AND WARRANTY

Customer agrees that use of the service is entirely at customer's own risk. Services are provided 'as is,' without warranty of any kind, either express or implied, including without limitation any warranty for information, services, uninterrupted access, or products provided through or in connection with the service, including without limitation the software licensed to the customer and the results obtained through the service. Specifically, we disclaim any and all warranties, including without limitation: 1) any warranties concerning the availability, accuracy or content of information, products or services; and 2) any warranties of title or warranties of merchantability or fitness for a particular purpose.

This disclaimer of liability applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorised access to, alteration of, or use of record, whether for breach of contract, tortious behaviour, negligence, or under any other cause of action. Customer specifically acknowledges the service is not liable for the defamatory, offensive or illegal conduct of other customers or third-parties and that the risk of injury from the foregoing rests entirely with customer.

Neither the service nor any of its agents, affiliates or content providers shall be liable for any direct, indirect, incidental, special or consequential damages arising out of use of the service or inability to gain access to or use the service or out of any breach of any warranty. Customer hereby acknowledges that the provisions of this section shall apply to all content on the service. We are not responsible for any damage or injury caused by the jewellery to yourself, your property or any other person and/or their own property. When you buy a piece of jewellery from us you are entering a contract that states you are entirely responsible for the jewellery there on out.

Have a question? Email info@flinnandsteel.co.uk


GENERAL COMPETITION T&C's

The promoter is: Flinn and Steel (company no.13728228) whose registered office is at The Old Church House, Sheffield, S6 6GL.

The competition is open to residents of the United Kingdom aged 18 years or over except employees of [Jessica Flinn Designs and Flinn &Steel] and their close relatives and anyone otherwise connected with the organisation or judging of the competition.

There is no entry fee and no purchase necessary to enter this competition.

By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions.

Route to entry for the competition and details of how to enter are via

Instagram (@Flinnandsteel) and Facebook (Flinn and Steel Rings).

Multiple entries from the same person are accepted.

Closing date for entry applies. After this date no further entries to the competition will be permitted.

No responsibility can be accepted for entries not received for whatever reason.

The prize is as defined in the competition terms.

The rules of the competition and how to enter are as follows:


Instagram

1. You must follow the Flinn & Steel Instagram page. 

2. Like the original competition post.

3. Tag a friend in the comments.


Facebook

1. Like the Flinn and Steel Rings Facebook page.

2. Share the original competition post to your profile.

3. Like the original competition post.


The promoter reserves the right to cancel or amend the competition and these terms and conditions without notice in the event of a catastrophe, war, civil or military disturbance, act of God or any actual or anticipated breach of any applicable law or regulation or any other event outside of the promoter’s control. Any changes to the competition will be notified to entrants as soon as possible by the promoter.

The promoter is not responsible for inaccurate prize details supplied to any entrant by any third party connected with this competition.

The prize is as stated and no cash or other alternatives will be offered. The prizes are not transferable. Prizes are subject to availability and we reserve the right to substitute any prize with another of equivalent value without giving notice.

Winners will be chosen at random using software.

The winner will be notified by email and/or DM on Twitter/Facebook and/or letter within 28 days of the closing date. If the winner cannot be contacted or does not claim the prize within 14 days of notification, we reserve the right to withdraw the prize from the winner and pick a replacement winner.

The promoter will notify the winner when and where the prize can be collected / is delivered.

The promoter’s decision in respect of all matters to do with the competition will be final and no correspondence will be entered into.

By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions.

The competition and these terms and conditions will be governed by English law and any disputes will be subject to the exclusive jurisdiction of the courts of England.

The winner agrees to the use of his/her social profile in any publicity material, as well as their entry. Any personal data relating to the winner or any other entrants will be used solely in accordance with current [UK] data protection legislation and will not be disclosed to a third party without the entrant’s prior consent.

The winner’s name will be available 28 days after closing date by emailing the following address: info@flinnandsteel.co.uk. 

Entry into the competition will be deemed as acceptance of these terms and conditions.

This promotion is in no way sponsored, endorsed or administered by, or associated with, Facebook, Instagram, or any other brands.