OUR TEAM
JESSICA
CO-FOUNDER & MANAGING DIRECTOR
She/They
Her experience in the jewellery industry spans decades (and she's only 25), and she founded Flinn & Steel as well as our sister brand, Jessica Flinn, to offer something different to the jewellery world. Running two ever-evolving businesses, her plate spinning abilities are unmatched.
AMY
CHIEF OPERATING OFFICER
She/Her
Amy is our resident genius bar, tech-whizz and general all-rounder. She's always on the lookout for ways we can improve our service, products and internal processes, and you should SEE her spreadsheets. She'll also drink you under the table (when it comes to tea, we mean)!
Abi
BUSINESS DEVELOPMENT DIRECTOR
She/Her
With a myriad of experience under her belt, Abi's a business oracle, and the grown up that keeps us all in check. She cares fiercely for our team and balances team wide training, policy and strategy to ensure we're always on top of our game.
BETH
OFFICE MANAGER
She/Her
Beth has her fingers in all the admin-related pies. She keeps all Jessica Flinn orders moving and has an eagle eye for detail. She supports senior management and brings epiphany level ideas to the table when we're least expecting it.
OLIVIA
SALES TEAM LEADER
She/Her
Olivia takes care of our amazing sales team, so that they can all take care of our amazing customers. She's a huge support to the senior team and is all-knowing when it comes to our products. She's also queen of grammar at F&S HQ.
KATIE
SALES CONSULTANT
She/Her
Our e-comm goddess, Katie juggles points of contact like she's the circus ring master. Not only is she helping customers left, right and centre, she's a natural photography prodigy and the nicest human you'll ever meet. PLUS she's resident star baker!
CHARLOTTE
SENIOR CAD DESIGNER
She/Her
Although Charlotte is mostly working on all things CAD for our Jessica Flinn customers, she's a woman of many talents and is never short of ideas and humbling comebacks. She'll spot a broken link on the website before you've even broken it.
GRACE
SENIOR SALES CONSULTANT
She/Her
Grace is the life of the party and eats, sleeps and breathes all things jewellery. Within 5 minutes of your appointment, she'll know exactly what you need, what your dog's name is and your favourite hobbies. She knows everything there is to know about F&S.
AMY W
LASER SUPERVISOR
She/Her
Every F&S order is processed, engraved and carefully packed and dispatched by Amy, and with almost two decades of laser experience she can do it with her eyes closed (don't worry, she doesn't)! Amy's a sassy Sheffielder through and through.
CLEO
GROUP ACCOUNTS EXECUTIVE
She/Her
Cleo's superpower? Well currently it's looking after her gorgeous newborn while she's on mat leave. We can't wait to have her back so there's another grown up amongst us and the accounts are up to Cleo's exacting standards.
NATASHA
ACCOUNTS ASSISTANT
She/Her
While Cleo's away, Natasha is making sure all things accounts are being taken care of, and that everything looks spick and span. Our Flinn HQ plant mum, Natasha will be back purchasing and procuring to her heart's content in 2026.